Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients’ mission-critical operations in the world's essential industries, including semiconductors, pharmaceuticals, food & beverage, lithium and critical minerals, and renewable energy.
Gradiant’s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide.
Discover us at www.gradiant.com.
Role overview
The Business Development Manager is responsible for identifying new business opportunities, generating leads, and achieving sales targets. This role involves engaging with clients, preparing proposals, conducting presentations, and supporting project development activities. The incumbent also gathers market intelligence, promotes company products and services, and ensures strong customer relationships and timely payment follow-ups.
Responsibilities
• Develop and manage a diversified industrial water treatment sales / projects pipeline in Malaysia region
• Maintain a results-oriented approach to closing customer contracts and revenue targets
• Delivering to sales targets and maintaining pipeline within CRM system.
• Focus on “customer first” and ensure highest level of customer satisfaction during any phase of interaction.
• Maintaining and developing relationships with current and future clients.
• Possessing a strong understanding of the company’s technologies, the competition in the industry and positioning
• Source, execute and complete customer RFI’s and RFP’s to the highest degree of professionalism
• Coordinate proposal development with internal Gradiant teams as required (proposals/process, sales, management, engineering and operations)
• Ability to understand and communicate on a variety of water treatment technologies (one or both of membranes and ZLD)
• Delivering to sales targets and maintaining pipeline within CRM system.
• Attending conferences and events to build relationships with industry partners and staying up to date with new trends.
• Travel to remote sites and interstate in Malaysia
Requirements
• B.E/ B.Tech in Chemical Environmental or Process engineering
• Financial acumen to build and sell profitable opportunities that leverage the value being provided to the client.
• Excellent customer service and relationship skills.
• Solid knowledge of creating engaging presentation in PowerPoint and the ability to deliver in an understandable and responsive way.
• Technical knowledge to possess a strong understanding of the company’s technologies.
• Collaborating with design and sales teams to align on the best solution to propose to the client to secure the business and solve the client’s problem.
• High level of initiative and problem-solving skills
• Excellent time management skills
• Should have 8+ years’ business development / sales experience in Industrial B2B sales
• Deep Understanding of EPC, Design-Build and Operations & Maintenance business model
• Experience in selling water or wastewater treatment solutions, EPC projects, or industrial process equipment.
• Proven track record of meeting sales targets, creating sales forecasts and building a robust sale pipeline.
Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic under applicable law.